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Frequently Asked Questions About AirOS

Get quick answers about AirOS capabilities, onboarding, integrations, and support. Learn how AirOS helps operators and CAMOs run safer, more efficient operations.

AirOS is an AI-enabled aircraft operations and maintenance management platform designed for operators, CAMOs, and MRO teams to manage fleet data, compliance, and workflows in one place.

We support continuing airworthiness managers, maintenance planners, quality teams, and flight operations leaders who need unified tools for document control, scheduling, and regulatory oversight.

Yes. AirOS provides revision tracking, controlled distribution, and digital acknowledgements so technical publications stay current and auditable across your organisation.

AirOS ships with REST APIs and data connectors, allowing you to import telemetry, maintenance records, and planning data, or push AirOS updates into downstream BI tools.

Implementation timelines vary by fleet size, but most customers complete initial data migration, configuration, and training within 6–12 weeks with support from our onboarding specialists.

AirOS AURA (Aviation Unified Regulated Assistant) is built into the platform to accelerate day-to-day work — summarising maintenance events, drafting and researching documents, suggesting compliance actions, answering contextual questions from your operational data, and providing hands-free voice assistance. Engineers and managers remain in control of airworthiness decisions.

No, AI is optional. You can use AirOS without AI, but it is highly recommended to increase operational efficiency, safety, and compliance.

Yes. Reliability Monitoring is a dedicated module with fleet KPIs, part-level trends, anomaly and cluster analysis, known issues, reliability actions, and monthly reporting — connected to your maintenance and defect data.

Yes. The Scheduling Engine uses constraint-based optimisation (OR-Tools) to propose feasible schedules. Schedule plans let you branch and compare scenarios before publishing, with hangar capacity, FTL validation, and Maintrol work package integration.

AI Inbox is separate from chat-style AURA. It triages operational data and surfaces recommendations — maintenance follow-ups, compliance actions, and more — for your team to approve or decline with full context and audit trail.

Yes. CRM & Commercial covers accounts, pipeline, contracts, quotes, invoices, and a customer portal. The Communications Hub provides channels, DMs, entry-linked threads, and service request ticketing — with AURA available in context.

Yes. Management of Change provides structured change records with risk assessment, approval workflows, impact detection across linked procedures and training, and exportable audit packs for quality review.

Need help? We're here for you—anytime. Open the AirOS app or write to [email protected] with screenshots or files—our team typically replies within 24 hours. For self-serve answers, browse the FAQ and help resources. Paid plans get priority routing, and all users receive clear, friendly resolutions.

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See how AirOS brings fleet, maintenance, documents, and compliance into one platform. Get a demo and discover a single source of truth for your team.