Incident Management

Rapid AOG & incident reporting with real-time notifications and AI-assisted coordination.

Overview

Report, track and resolve aircraft-on-ground (AOG) events and operational incidents from any location. Capture rich media evidence, automatically alert stakeholders and leverage AirOS Copilot to coordinate, document and learn from every occurrence.

Upload photos, videos and precise GPS or What3Words locations; trigger email, SMS or AI voice calls to keep key personnel fully informed.

Features

  • Incident & AOG Reporting: Create incident records from any device and attach photos, videos and GPS/What3Words location data.
  • Real-time Stakeholder Alerts: Automatic email, SMS and AirOS Copilot voice calls ensure the right people are notified instantly.
  • AI Meeting Minutes: Use Copilot to transcribe and structure incident meetings so no detail is missed.
  • Timeline & Task Tracking: Track corrective actions, assign owners and monitor closure to maintain accountability.
  • Audit-ready Reports: Generate full incident dossiers and export evidence packs for regulators and insurers.
  • Safety Management System: Comprehensive safety tracking for incidents, hazards, and safety reports with enhanced compliance workflows
  • Safety Metrics & Reporting: Automatic safety metric calculations and reporting